Shipping policy
🚚 Shipping Policy – Snatche
Thank you for shopping with Snatche! We’re committed to delivering your order quickly and safely. Please review our shipping policy below.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.
🌍 Shipping Locations
We currently ship to:
- South Africa
- We ship worldwide. Delivery times for international orders are typically *7–15 business days depending on your location and local customs processing.
If your location is not listed, please contact us at snatcheofficial@outlook.com before placing an order.
⏱️ Delivery Time
Estimated delivery times:
- Local (South Africa): 2–5 business days
- International: 7–15 business days
Please note that delivery times may vary due to factors beyond our control (e.g., customs delays, courier issues).
💰 Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
We may offer free shipping on orders over We offer free standard shipping on all orders over ZAR 750
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery in real time.
⚠️ Delays
While we strive to meet delivery estimates, delays can occasionally occur. Snatche is not responsible for delays caused by:
- Courier services
- Customs processing
- Incorrect shipping information provided by customers
❌ Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrectly provided addresses.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of delivery at snatcheofficial@outlook.com with your order number and photos (if applicable). We’ll work quickly to resolve the issue.
📞 Contact Us
For any shipping-related questions, reach out to us at:
📧 snatcheofficial@outlook.com